Quantcast
Channel: Adobe Community : Discussion List - Acrobat Reader
Viewing all 61627 articles
Browse latest View live

please help! Reader X OCSP problem

$
0
0

hi everybody:

 

please help me, I meet a problem. when I open the PDF file with Adobe Reader X, there will be a windows popup and shows:

"contacting http://ocsp.verisign.com for OCSP based revocation checking, press ESC to cancel". after that the program will be dead.

 

If you know how to fix this prpblem, please help me! Thanks in advance!


Default for "Who needs to fill and sign first?"

$
0
0

Seems like a new update to the reader now has a new window when clicking the "fill and sign".

As shown on this help page (which was last updated May 14), when clicking the fill- and sign button, the reader will prompt you "Who needs to fill and sign first?" with two option to choose from "Me" and "Others" (see photo below)

As the majority of the forms I "fill and sign" requires only the "me" option, I want to set it as the default option and, when/if I need to change it, I should be able to select it...

 

Any help on this?

 

fill-n-sign-home.png

Tablet computer "Amazon fire 8" doesn't use Google play store for apps, how to get Adobe PDF viewer please?

$
0
0

These tablet computers from Amazon don't use the Google play store for app delivery. Instead Amazon operate their own marketplace app store. When I can cannot use Google play store how do I get the free Adobe PDF viewer app please? Some app vendor websites like Opera allow people to directly download .APK installation files.

 

Thanks

Error opening PDF file"File can not be found"

$
0
0

Hi,

I have the C# code below to open a PDF file and launch the Print window when the Adobe reader opens the file. This code is running fine in older version of Adobe (Adobe Reader 11.0.2) but it is not working fine in Adobe Reader DC. Can you please help?

 

 

        publicvoid Printing(string _filename, string Printername)

        {

            using (Process process = newProcess())

            {

                int count = Convert.ToInt32(System.Configuration.ConfigurationManager.AppSettings["WaitTime"]);

                process.StartInfo.Verb = "print";

 

                var adobeRegistry = Registry.LocalMachine.OpenSubKey("Software").OpenSubKey("Classes").OpenSubKey("acrobat").OpenSubKey("shell").OpenSubKey("open").OpenSubKey("command");

 

                string pathAdobe = adobeRegistry.GetValue("").ToString().Substring(1, adobeRegistry.GetValue("").ToString().Length - 10);

                process.StartInfo.FileName = pathAdobe;

 

                process.StartInfo.Arguments = String.Format("/h /t \"{0}\" \"{1}\"", @_filename, Printername);

                process.StartInfo.UseShellExecute = false;

process.StartInfo.CreateNoWindow = true;

 

                process.Start();

                process.StartInfo.WindowStyle = ProcessWindowStyle.Hidden;

 

 

                if (process.HasExited == false)

                {

                    process.WaitForExit(count);

                }

 

                process.EnableRaisingEvents = true;

 

                process.Close();

 

                Process[] procs = Process.GetProcessesByName("AcroRd32");

                foreach (Process p in procs) { p.Kill(); }

            }

 

        }

 

 

!

i can't open my pdf files

$
0
0

Keep getting this message "Adobe Reader could not open 'Application JE Details - Railway Recruitment Board.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)" Keep getting this error message! When i view the pdf file from my pc , i can see it clearly.need help.please help me its very important document to me.

E act to many activations

$
0
0

How do I resolve the issue, I have an Id but not a plan and it has always worked well but now is telling me that I have had too many activations and I cannot download any books etc.

Saving Brushes in Photoshop

$
0
0

Photoshop CC 2019

 

I am trying to save a brush I made in photoshop. I understand the steps.

 

1. Use selective tool to make a selection

2. Edit > Define Brush Preset > Save

3. Then, if I want, I can go into the Brush settings and customize

4. Then if changes were made, I create a new brush, give it a name and save

 

It becomes a new brush and has a 'brush' icon, automatically. If I don't make any customize changes it does not have a brush icon.

 

I noticed when I want to use the Art History Brush it does not let me use any brush with the brush icon. It defaults back to brush tool when selected automatically and does not stay in art history.

 

How do I save a customized brush, with customize settings, that does not default to brush tool so I can use it in Art History and if I wanted to as a brush?

 

Screen Shot 2019-07-23 at 7.42.00 AM.png

Reader DC | Fatal Error | Acrobat failed to connect to a DDE Server

$
0
0

We are getting sporadic errors of:

 

Fatal Error

Acrobat failed to connect to a DDE server.

 

 

I have found other topics on this forum and unfortunately they all state to:

 

I have not seen an answer where the reporting user has come back confirming that the issue has been fixed.  I did find in one string, that a user suggested to turn of JavaScript for Reader but no reply after that.  Acrobat failed to connect to a DDE server.

 

Has anyone found the correct answer to this?  As you can imagine, it is very frustrating to our end users with this error.  Below is our current setup and what we have done to mitigate other errors in Reader.  Does anyone have any first-hand experience with disabling JavaScript and resolution of this error?  Does anyone have a solid solution to resolve this DDE error?

 

Adobe Reader Version: 2019.012.20035

RdrCEF Version: 2019.012.20035

OS: Windows Server 2012 R2 64-bit

Registry settings:

  • [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown]

"bEnableProtectedModeAppContainer"=dword:00000000

  • [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cIPM]

"bShowMsgAtLaunch"=dword:00000000

"bDontShowMsgWhenViewingDoc"=dword:00000000


Group Policy settings to control "Modern User Interface" for DIgit Signing

$
0
0

Hey,

 

We've got an issue on a 2008 R2 terminal server where signing documents using Adobe Reader is causing app lockups.

 

I've found that disabling the "Modern User Interface" (in  Preferences > Signatures > Creation & Appearance (More…) ) fixes the issue - however I have been unable to find a way to control this via group policy. I've tried running registry / file monitoring software to find the appropriate key / place to control this from with no luck.

 

As per this blog post - Digital signatures simplified | Adobe Content Corner - it states this can be controlled via Group Policy.

 

-----

“From Preferences > Signatures > Creation & Appearance (More…) you can uncheck the “Use modern user interface…” option to turn off the new experience and return to the old one. This preference is active by default and can be controlled by means of Registry (Windows) and Plist (MacOS) preferences, so it is suitable for a custom configuration with automated deployments of Acrobat.”

-----

 

I have searched through the online guide in the enterprise toolkit (Acrobat Customization Wizard DC for Windows) and have not been able to locate the relevant registry key / setting to disable the “Use modern user interface for signing and Digital ID configuration”.

 

Would anybody be able to point me in the right direction on how to achieve this via group policy?

 

Thanks

 

Leigh

Adobe Acrobat Reader DC does not finish installing; says later version already installed.

$
0
0

I used to use Adobe Acrobat Reader DC Pro on several computers at $14.99 per month. Then I retired, deleted that program and began what is now a month's work of trying to install the Adobe Reader DC (or whatever the name, it is so confusing) free more basic version.  I have read the forum and repeatedly used the removal tool to no avail.  I see that this problem has prevailed for many years but I cannot find the solution. Can anyone help me?

Pop-up when highlighting text

$
0
0

Hello,

 

When i select text in Acrobat Reader DC i get a black pop-up with options to highlight, strike-through, underline, or copy text.

 

How do I turn that off?

 

Thanks

 

Message was edited by: Moderator (Discussion successfully moved from Forum comments to Acrobat Reader)

Disable Highlight Pop Up Note Problem

$
0
0

Hi

My Adobe Acrobat Reader recently updated (19.008.20071) and has this absurd new setting that automatically opens a pop up note when I highlight something in the text.

 

I tried to uncheck the "Automatically open comment pop-ups for comments other than notes" box and it DOES NOT WORK even after restarting computer.

I tried to repair the program and not worked even after restarting computer.

The same is happening for underline and other tools that I use frequently.

The only solution that I already have is to use highlight as a quick tool, not in comment tool bar. Then this annoying pop ups just don't show up. But THIS IS FAR NOT an appropriate or final solution.

Moreover, there were also some new bugs when highlighting. Some ghosts images appeared and didn't went way when the screen updated.

 

That is so pathetic that I can't imagine how can someone that programmed this could put a pop up as default. This program is used by students world wide that have to read hundreds of pdf pages, highlight important parts of it and done! With NO interruption with pop ups in EACH highlight, that covers part of the text that comes next.

I have deadlines to deal with, if you don't correct this problem in maybe 2 days, I guess I must abandone Adobe and try an other app.

Thanks for the attention,

ZuccoL

Cannot convert to JPG with Adobe export PDF

$
0
0

I am unable to convert PDF files to JPG files in Adobe Export PDF, Adobe plan I have had for several years.  Recently renewed, and have the latest update.  The option to convert to Image simply does not come up.  I have done this in the past, in fact, as I recall, I did this as recently as 2 months ago. I have Adobe Acrobat Reader DC installed, v. 2019.012.20035, and the OS is Windows 7.

Cannot type in any fields...

$
0
0

Several months ago I found I was unable to type anything into the Find or Search tools fields in Reader DC.

 

I can click and place an I-bar cursor. I can highlight and copy text. But when I type on the keyboard, nothing appears in the Find or Search tools fields.

 

I always have had the latest version.

 

I searched on these forums and found at https://forums.adobe.com/thread/2208416

that I could try removing Reader DC using Cleaner tool and then reinstall Reader DC from  http://get.adobe.com/reader/enterprise/ . I did that with no change in the issue.

 

Please advise how to further troubleshoot. Thank you.

Adobe Reader DC Creates blob_storage folder

$
0
0

Hello,

 

the Adobe Reader creates the folder "blob_storage" on mounted network drives.

 

Installed version: 19.012.20034

OS: Windows Server 2012 R2 Terminal Server


There was an error opening this document. This file cannot be found.

$
0
0

Hello,

 

We have a Windows 10 laptop user receiving an error message whenever he opens a PDF in Adobe Reader DC located on our company network.

 

"There was an error opening this document. This file cannot be found.”

 

If we open Adobe Reader DC first, and open the file from the app, it opens without a problem. He's the only one with this problem and other users can open the file, also using Adobe Reader DC, successfully. Interestingly enough, when I connect to the network drive manually through Windows Explorer, he can open the PDF from there. But he cannot open it from the mapped drive.

 

On his laptop, he has restarted multiple times, I have uninstalled and reinstalled Reader, unchecked "Enabled Protected Mode at startup" within Reader's preferences, remapped his network drive, and "repaired" Microsoft visual C++ 2013 Redistributable(x64&x86). I was able to resolve the issue yesterday by resetting all of the file type associations. However, the problem returned a few hours later. We don't know the cause.

 

Any help would be appreciated.

 

THank you.

Adobe Reader icon not showing on Windows 10

$
0
0

I have just upgraded to Windows 10 Pro and I did a reset to start everything from fresh. I installed the latest version of Adobe Reader DC. After using it once and closing it, the icon no longer appears. I tried uninstalling and installing again, but no icon from the onset.

 

Anyone know how to fix this?

How can I delete recent locations ?

adobe digital editions, lenen van ebooks bibliotheek, 2 eReaders

$
0
0

Ik heb adobe digital editions geïnstalleerd om mijn computer. Hiermee kan ik ebooks van bibliotheek lenen. Dit werkt al heel lang prima. Alleen hebben we nu nog iemand die hetzelfde wil doen op en met haar account (op dezelfde computer). En dit werkt dus niet; de ebooks van bibliotheek komen wel op eReader te staan, maar als je de boeken wilt openen staat er: "Je eReader heeft geen toestemming om dit boek te openen. Dit boek is beveiligd met Adobe Digital Rights Management (DRM). Je dient je eReader te reautoriseren met je Adobe ID met behulp van ADE."

 

Naar mijn idee is het probleem dat je maar met 1 account/ 1 e-mailadres kan werken met adobe digital editions? Wie heeft er een oplossing.

How do you delete an item in 'Recent Locations' in 'My Computer' storage

$
0
0

I am wanting to delete a redundant item in the righthand column, but do not know how to do this.  Can you please advise?

Viewing all 61627 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>