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Channel: Adobe Community : Discussion List - Acrobat Reader

How to remember window size in Adobe Acrobat?

Hi, I open a lot of PDF's in my job.  I recently had to switch from Microsoft Edge because I couldn't read certain PDF's for some reason.  However, when they open in Reader they open too small for me...

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Black, pixel-ey screen with green dots

My Adobe Reader was working fine. All of a sudden, every time I open a PDF, it opens fine as long as I don’t click. As soon as I click on it, the screen goes black and pixel-ly eith green dots. My IT...

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All highlights and notes disappeared. Please help retrieve them

I save my PDFs on Onedrive. I had highlighted 90% of my PDF and saved it on my onedrive, but when I reopened it after a few weeks, all the highlights and notes were erased. Please help me retrieve my...

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pdf files won't print from mac

Hello,  I am running macOS Mojave 10.14.6 and a Brother MFC9130-CW printer.  Pdf files were printing fine on Friday but on Saturday it quit.  I can print random pages but not a full document.  Pdf's...

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AdobeAcroCleaner_DC2015 exe is not responding after uninstalling reader DC

I have Adobe Acrobat Reader DC Version 19.012.20035.4663 installed on my Win 7 and Win X machines in my organization.Due to some mid installation issues, I have to uninstall the product completely from...

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Signature in adobe reader

There used to be an option to insert a signature , a scribble, into the Adobe Reader. In the newer one there is only a signature that is a typed signature. How can i go to the previous version of Adobe...

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Can I Rotate images in Reader?

I am using Reader DC Ver 2019.012.20040 and have been looking for how to rotate an image so it is more easily viewable …. without any luck.  Is it possible to rotate an image/page in Reader, and if so,...

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Adobe Reader DC Closes Immediately in Windows 10

I have downloaded and installed three times. Same result each time. Within seconds of opening Adobe reader DC, I get the message shown in the image.

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Can't click anything, just makes a weird sound

Not sure what happened, in the midst of editing a document I could no longer click on anything Adobe Acrobat DC- each time I click it makes a ringing sound like some magic harp noise. Any idea how to...

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Why there isn't an easier way to change highlighter's color?

There is a way to change quickly the color of the highlighter, without changing every time it from "right click --> properties"

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erase

Is it possible to erase an area on o pdf? If so, how?

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How do I install Acrobat Reader DC on my D drive?

My C drive is a flash drive, big enough for the operating system but not much else. Therefore, I want to keep all my applications (wherever possible) on my D drive, but there doesn't appear to be a...

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Adobe Acrobat DC Not Working After Recent Windows 10 Update

If I try opening the app, it tries to load, but get a Not Responding message. If I try to read a PDF attachment or print a file as PDF, I get errors that Acrobat is not connected and to try again after...

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RdrCEF.exe - Bad Image and d3dcompiler_47.dll 0xc000012f errors

After rolling out the recent security update for Adobe Reader DC (19.012.20036), a group of Windows 10 workstations started displaying an error when opening up PDF documents. The error is: RdrCEF.exe -...

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reader extension form 2D bar code doesn't support by Acrobat Reader DC...

The Acrobat Reader DC Version 2019.012.20036 didn't support Reader extension form 2D Bar code, 2D Bar Code data is null in this version. But the same forms work OK in the past version like...

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Acrobat Reader Dokument lässt sich nicht "speichern unter"

Nach dem neuesten Update lässt sich kein Dokument mehr "Speichern unter". Das Dialogfeld "Speichen unter" wird noch angezeigt, aber ohne Inhalt. Wie lässt sich dies reparieren?

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Selected text unreadable

I'm using a mac with High Sierra and the latest version of the Acrobat Reader (build 19.12.20040.345140, if that helps).When I select text, it isn't highlighted at all, and the text color changes in a...

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Adobe ReaderX can not open sharing files on Server

As my title described, I installed ReaderX successfully, can open local pdf files on my computer ,but when I access files on share server, a popup message shows "There was error opening this files....

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Mac: The document could not be printed. There were no pages selected to print.

Hello, I'm using the latest Adobe Acrobat Reader DC, with the latest version of the driver for the printer and I'm facing the same problem.I did confirm that creating a new user with administrator...

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Latest version of reader DC very slow

Good afternoon, We have been having this issue for a very long time where Adobe Acrobat Reader DC would run extremely slow on all of our systems (firm-wide). I have been in talks with the helpdesk and...

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"Save As" box is blank

The "Save As" box is coming up completely blank when I try to save a PDF to my desktop.  I am on a MAC.  It used to show up options to name a file and save to any location - but now it is completely blank

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Can't print from PDF Reader, nor Uninstall/Update it

Have been using Adobe here at work for 2 years with no issues.  As of yesterday, 9/4/2019, I can no longer print from PDF Reader, but can print off of browser or any other program, including Word....

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パスワード保護されたPDFファイルをAcrobat Readerで開く際に、パスワードの貼り付けが出来ません。

パスワード保護されたPDFファイルをAcrobat Readerで開く際に、パスワードの貼り付けが出来ません。 以下の方法を試しましたが、改善しておりません。 Acrobat Readerヘルプ内の「インストールの修復」実施Acrobat Readerアンインストール後に、再インストール実施 該当のファイルは、他のPCではパスワードの貼り付け可能となっております。...

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"Found a Higher Version of Adobe Acrobat in the Installation Location"

Today, I went to update my Acrobat reader on my Mac.  In doing so, I received a message stating, "found a higher version Adobe Acrobat Reader in the installation location. Installation will terminate."...

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Email button causes outlook to freeze

When ever a user presses the mail button ( the little envelop ) and selects the default mail application, which is Microsoft outlook, it causes outlook to freeze until all Acrobat DC instances are...

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Is it possible to use compare PDFs using acrobat SDK?

Is it possible to use compare PDFs using acrobat SDK and get the report as acrobat dc 2019?

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Adobe Reader DC not in Print To list

When I scan a document I ususally want to print it to an an ADOBE DC Reader pdf format, but that does not appear on my Print to or Save As list. In researching this, I found one answer as to how to...

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Adobe reader insert image form filed will accept .jpg files but not .jpeg...

I have a PDF that has a bunch of form fields that allow people to insert an image. Adobe reader only allows me to upload .jpg files and not .jpeg files (even though they are the same thing!). Most...

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Can only open 1 PDF at a time from DFS server

Hi all,  I recently moved files over to a server which is using DFS and can only open one PDF at a time unless I turn off Sandbox Protection. This is happening to everyone and I've narrowed it down to...

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Reader doesn't display added text, sometimes

We have a workflow that adds text to externally submitted pdfs once they've been processed. For the most part, this is working fine. We did encounter 1 pdf that Reader will not display the added text....

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Reader XI on Win 8 missing vertical scroll bar

Reader XI does not display a vertical scrollbar. The preferences are set to dispaly all windows controls. It works on the Mac/MountainLion

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Release 2019.012.20034 prevents embedded pdfs from opening from IE

This is a major issue!  We have multiple applications that use IE and the Adobe Reader Plugin for IE to view and print documents and after upgrading to Adobe Reader 2019.012.20034 we only get gray...

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Acrobat Reader has a new modern look.

... and I don't like it. Can I change back to the old look?

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Trying to get Extract Comment Pages to Add itself

I’m having trouble getting the action ported in.  It says it’s already been uploaded, but I don’t see any option to use It in my list of actions. heres a link—open it in your Adobe pdf reader...

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Problem with viewing some PDF files

Hello for the first time here, whole Adobe community!  I believe that I can find a solution to the problem I encounter from time to time while viewing PDF file via Adobe Acrobat Reader. I work for a...

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Converting Adobe XML forms back to normal PDF

I want to get rid of the XML Forms in my PDF and then save as regular PDF format so that I can merge files into single PDF.When I edit file in Designer and get rid of form elements, then save as PDF. I...

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Mousedown vs. mouse click to close a document?

Most programs rely on a mouse click (press and release) on the "close" button to close a document. My version of Reader closes a document window when I press the mouse button down, and doesn't wait for...

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There was a RAISE without a handler. The application will now exit.

this keeps popping up and I cannot open pdfs now-  using a macbook  how can this be resolved? Did not happen until recently and have Acrobat Reader DC and Acrobat PRO and used since last summer without...

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CIDFont+F1 issue

I have received a PDF file as an attachment to an email and can open and view and print it from within the email but when I save the file to my computer and then try to open the file I get an error...

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Acrobat Reader DC blank window

I have an open blank window that is blocking all of my functions.  I cannot close Acrobat or open any additional documents.   I also cannot re-install

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Fill & Sign - 'The operation failed because Adobe Acrobat encountered an...

When I try to save the PDF with initials and signatures it throws up the error, 'The operation failed because Adobe Acrobat encountered an unknown error' and then gets rid of the signature attempt....

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When saving a Word document to pdf it reflects the source document name and...

When saving a Word document to pdf it reflects the source document name and not the currently saved name.

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Adobe Acrobat Reader DC is not able to open any .PDF file if the file path...

This is an error report.Since I cannot find an official address for error reporting I post this here. Description:  Adobe Acrobat Reader DC is not able to open any .PDF file if the file path  contains...

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Adobe Reader crashes at printing

Hello everyone! I recently installed the update AcroRdrDCUpd1901220036_MUI in our Citrix environment (Server 2016). Since then I have the following problem: When users open a PDF attachment in Outlook...

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Need help how to open PDF with Password protected file.

Hello Friends, I need help here please. I got 2 files in PDF and badly need to open it but when I open its asking me password and I dont know the password. So, those two files are useless or is there...

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Unable to open multiple PDFs from network share.

We are running into an issue when trying to open multiple pdfs from a network share. Opening the first pdf file works as expected but any attempt to open additional pdfs fails when double clicking on a...

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Content Preparation Progress keeps showing

Content Prepration Progress is automatically opened whenever I open a pdf document and it doesn't disappear by itself even when the status shows ready. It's really annoying. Can anyone help me on this?...

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Invert selection in Adobe Reader?

Is there any form of invert selection in Adobe Reader? I use to print in my bureau, but sometimes I need to select Colour and B&W pages to print in different printers; If I could invert the...

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You do not have permission to perform this operation.

I've checked the forums and don't see this problem. Using Reader DC 2017 Release. Attempting to open a pdf file and getting an error message of  "You do not have permission to perform this operation."...

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Failed to connect with DDE Server

I am getting the dread "Failed to connect with DDE Server" message.  However:1. I never have tried to combine multiple files into one PDF2. when I tried to edit the registry, it already had R19 in the...

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