Hi all
I'm trying to install Adobe Acrobat READER, which I downloaded here:
Adobe Acrobat Reader DC Install for all versions
on a Mac Mini, which once had Adobe Creative Cloud Photographer on it. It's running the latest Mac OS.
I keep getting the error when running the install package:
"Found a higher version Adobe Acrobat Reader in the installation location. Installation will terminate"
background:
- before I tried any of this, I had uninstalled ACC from this system. I'm using that software on a newer/better system now.
- I may have screwed up the uninstall processes at some point by removing software from the application folder, but after realizing that ACC was still running I ran the uninstaller.
- when encountering this problem, I went through the system folders and tried to remove any lingering Adobe folders or preferences.
- I've also tried REINSTALLING the ACC + Lr CC, tried running the acrobat installer, then tried UNinstalling the ACC + Lr CC, no luck.
Chat support with Adobe tried all the usual steps that don't actually work - first they sent me to a shady adware site to download Adobe Reader (?), then when I called them on that, they said to try a different browser with cookies cleared, etc., which I did to humor them - same result. Then they sent me here.![Screen Shot 2018-12-10 at 9.28.36 AM.png]()