My company is having an issue with Word documents that have dashes and are converted to PDF. On the resulting PDF when viewed with Acrobat Reader, the dashes are being displayed as boxes instead of dashes. This is causing an issue with an OCR application that one of our clients is using resulting in the document to show as blank after the first box is encountered.
I have searched for possible reasons why this could be happening and I have not been successful.
Most of our users utilize Nuance PDF Create 7.0 and some still use Amyuni PDF Converter 2.1 to convert their Word documents to PDF. I have tried to replicate this and have not been able to. I have used Word 2003, 2007 and 2010 along with each PDF converter listed above as well as Adobe Acrobat reader version 9.1.0, 9.3.0 and 10.1.6 to view the PDFs.
Any thoughts would be much appreciated.
Thank you.