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Stop RdrCEF.exe from running

April 7, 2017, 10:40 am
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Hello, we have Citrix servers where Reader DC is installed.  I was spending time checking the processes running on the server and there were many, many instances of RdrCEF.exe running.  After doing some research on this process I'm still not clear on what it does.  Is it used for Reader updates?  Is it used for syncing cloud services?  Maybe both?  Different posts say different things.  Either way, we update Reader through other means and we do not need the cloud service, so we do not need or want RdrCEF running.  I've searched and searched, but cannot find anything about how to stop this process from running other than renaming the .exe file.

 

I saw this post below where other people were complaining about it on Citrix servers too, but there was nothing in there about stopping RdrCEF from running. 

RdrCEF high cpu usage

 

I have implemented these registry keys, but RdrCEF.exe still runs.  Am I missing other registry keys to stop the RdrCEF.exe from launching?  Is there anything else I can do, other than rename the .exe file?

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown]

"bUpdater"=dword:00000000

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cCloud]

"bAdobeSendPluginToggle"=dword:00000000

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices]

"bUpdater"=dword:00000000

"bToggleWebConnectors"=dword:00000001

"bTogglePrefsSync"=dword:00000001

"bToggleAdobeDocumentServices"=dword:00000001

"bToggleAdobeSign"=dword:00000001

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cSharePoint]

"bDisableSharePointFeatures"=dword:00000001

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cWebmailProfiles]

"bDisableWebmail"=dword:00000001

 

Thank you!

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Saving documents to Local, when opened from the Cloud

November 27, 2015, 7:15 am
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How do I save the document to Local, when the document is opened from the Cloud, so I can access it when I have no internet service?

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Adobe Reader

August 10, 2017, 4:36 pm
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Anytime I try to open this one specific file, Adobe crashes. I've uninstalled it and reinstalled it, all to no avail. The person who sent me the file also isn't responding to me, and I have to have said form turned in within 24 hours. What else can I do?

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32bit MAPIbroker has stopped responding

July 20, 2017, 9:35 am
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Hello,

 

I'm seeing a few users here have this issue. We are running the latest versions of Adobe and Office, I have checked for updates on both.

 

Office 2016 H&B: 1706 8229.2103

Adobe Reader: 17.9.20058

 

Steps to Reproduce:

1) Launch both Outlook and Adobe Reader

2) Open PDF in Adobe Reader

3) Use the Send File button and make sure that Adobe Reader opens a new Email Message in Outlook

4) Close out of the New Message Window, Close out of Adobe Reader

5) Wait a few seconds and the message appears

 

This message is quite annoying. Attempting to apply the older fixes for this message have simply changed the error message from 32BitMAPIBroker has stopped responding to a message that Adobe Reader has Stopped responding after being closed.

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Windows 10 says Acrobat 9 Standard is my default but continues to open PDFs in Reader DC

August 10, 2017, 5:30 pm
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I just got a new work computer (Windows 10).  I use both Adobe Acrobat 9 Standard and Acrobat Reader DC.  I've set Adobe Acrobat 9 Standard as my default for PDFs.  It shows as my default on my computer; however, any time I open a PDF it opens in DC.  This is causing me lots of problems as DC isn't compatible with the website I frequently use for my job.  I'm having to uninstall DC just to get my computer to use Standard; however, then I have to reinstall it to get other documents that clients send to me that require Reader.  Also, I've tried right clicking on a PDF doc, clicking Properties, Open With and changing to Adobe Acrobat 9 (which it says it's already using but it isn't) and it STILL opens with DC.  Please help!

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converting word form/template to pdf

August 10, 2017, 7:11 pm
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I have never had any problems converting my psychological reports (which I create) forms and templates to pdf. ALL OF A SUDDEN, just when I need a report uploaded to pdf, I get 6 words and 6 blank pages. I have tried everything to convert (unprotecting the document, protecting it, etc...) to no avail it continues to show as a almost blank document. Please help me I have to send this into a family.

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Downloading Adobe DC MSI Installer

July 30, 2017, 12:09 am
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Morning all,

 

I have a distribution License for Adobe DC. I am using link: http://www.adobe.com/products/reader/rdr_*.html *being the link.

 

However the link doesn't seem to have any download links for this. Can anyone advise or help with this?

 

I am looking for a Adobe Reader DC MSI download link for distribution.

 

Regards,

 

John

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Application Error

June 5, 2017, 1:58 pm
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I keep getting an application error, RdnCEF.exe.  It says "The application was unable to start correctly (0xc0000135).  Click OK to close".

 

I have repaired, updated and more and cannot seem to correct it.  Any help?

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How to split a PDF between 2 printers ?

August 10, 2017, 11:04 pm
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Hi,

I'm looking for a solution that will be able to dispatch the pages of a
PDF produced by our ERP between 2 printers according a specific rule :

  • pages with a cheque in the footer go to printer 1 (because secured paper and ink)
  • pages without cheque in the footer (copies or payment details) go to printer 2 (standard paper and ink)

 

I’m able to send a test file with 13 cheques among 50 pages.

 

Thanks

Claude

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How to disable "Preparing" for PDF documents?

April 30, 2017, 2:14 am
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I was using older version of Adobe Reader DC Continuous (2015.something) and haven't had such issue. But i have since updated to the latest 2017.x version and also wiped out all my previous settings from the registry. And now when i first opened PDF document it notified me about my PC having "screen reader" or something and now it prepares every document for it. If the document is big it takes veeeeery long time before i can actually do something with the document. I can't seem to find a way to disable it for good. I have compared a few installations of AR DC and their settings side by side and disabled everything on my PC, but it again informed me about that mysterious screen reader and i only could press OK (i think) in that window, no way to "Don't ask again and disable", so it again annoys me with that Preparing phase for every PDF document.

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Adobe Reader DC uses other user's Author value instead of its own

May 19, 2017, 12:36 am
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We are using the latest Adobe Reader DC Continuous version. If a user opens a document with comments by other user, his comments for now one use that other user's Author name. So he has to change it by changing Author name (and possibly making it as default). I don't see such issue with older version, like XI.

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AcroRd32.exe high CPU Usage > 100%

August 11, 2017, 2:07 am
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Hi guys,

 

since about one week I have the issue on more then 10 Workstations that the AcroRd32.exe brakes windows 7.

The users are working with the last version 11010.exe and after some time the CPU runs with 100%. I have installed the update 11020 without sucsess (same issue)

 

I found some workarounds in web but it helps not really. Is there anyone how can help me in this case?

 

KEY = HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\11.0\AVGeneral

 

DWORD = bReaderShouldShowInfoBubble

VALUE = 0

 

DWORD = bReaderShowEPDFToolsPaneInfoBubble

VALUE = 0

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Richiesta salvataggio PDF

August 11, 2017, 1:22 am
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Buongiorno a tutti,

da ieri ogni volta che chiudo un PDF mi viene richiesto di salvare le modifiche apportate prima di chiudere il file, ma non faccio mai nessuna modifica. Questo mi succede da ieri anche su altri due PC, quindi dev'essere un bug dell'ultimo aggiornamento.

C'è forse qualche spunta da modificare nelle preferenze?

Grazie

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AcroRd32.exe is taking high CPU

June 8, 2017, 8:25 am
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I have acrobat reader installed in Multiple Citrix servers and when user launches Citrix published apps and inside that opens PDF, i could see Adobe runaway process (for each user i could see 2 AcroRd32.exe and 1 should high CPU and another 0 CPU). If i delete process with high CPU, issue get resolves without impacting user's adobe session however it is happening again and again. I have already performed below steps to resolve the issue however no use:

 

1. Take registry backup.

2. Open the registry editor and navigate to  -->  HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\10.0\FeatureLockDown

3. Add the a key with the name  --> "cWelcomeScreen"

4. Add a DWORD value to that key --> "bShowWelcomeScreen = 0"

 

Please help me to resolve this issue.

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Reader Hangs after first action and uses high CPU until end tasked.

April 2, 2017, 3:11 pm
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Hi - Running Adobe Reader Version 11.0.0

 

I upgraded the Win 7 on PC from Home Prem to Win 7 Pro and my Adobe Reader hangs and uses CPU anything I do past opening the first screen or first action EVERY TIME. If I hit print, the print screen comes up and it's hung there. If I go to Edit/Preferences, that screen comes up, but I am hung there - can't hit "general" to try adjusting settings others have mentioned. I have tried most or all of the Reg settings that helped folks, but none helped me, regarding the welcome messages. Got the welcome message turned of - didn't help. Made changes at HKLM and HKCU levels, but I am still having the issue. Also - for only opening one document, I always have two AcroRd32.exe in my task manager, although ending one usually ends them both.  Sometimes I also have AdobeRAM.exe running.

 

Please advise.  Thank you.

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Add a button to sign

August 11, 2017, 2:19 am
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Hello, I've made a fillable form for work using Acrobat XI- everything works fine including the calculations. However, if the user fills the form using Google Chrome - it does everything the user needs it to do . What it doesn't do is- save and electronically sign the PDF.

 

Does anybody have a fix or a workaround to this?

 

I've suggested they download the PDF form and open using Adobe Acrobat- however, some users prefer to use it on their browser.

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Cloud problemen.

August 11, 2017, 2:58 am
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Hallo,

 

Ik heb een probleem.

In de cloud heb ik formulieren staan onderverdeeld in mappen.

Sinds anderhalve maand ongeveer ben ik alle formulieren kwijt.

Als ik de map open is hij helemaal leeg.

Hoe is dit mogenlijk?

Betaat er nog een kans dat ik deze formulieren terug krijg aangezien ze 1 malig verstrekt werden.

 

Vriendelijke groet,

Arjen

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combine word 2016 files stuck (hangs) at converting

August 11, 2017, 3:24 am
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I am using Adobe Acrobat DC (the latest and greatest). Every time I go to combine word files into one PDF, the system hangs!

I noticed it relates to WinWord.exe. As soon as I end process each winword.exe the combine continues!

 

Please fix this adobe I have seen a similar post to this discussion. I am a Corporate customer but could nto get to any support channel to log an official case with yourselves.

 

using Adobe Acrobat DC 2017 release Version 2017.009.20058

Word 2016.

 

Please get this fixed its very inconvenient.

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Adobe 'Attach to Email' is not working for network PDF file

October 13, 2016, 1:32 pm
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Hi,

I have Adobe and Outlook on Mac. I get an error message when trying to launch Outlook within Adobe (clicking the envelope icon) to send the PDF as an attachment.

Error message is like below.

The weird thing is that the error only happens to the PDF file on network. It works for the PDF on local drive. I have done the following things but no help.

  1. Update/reinstall Office 2016
  2. Update/reinstall Adobe Reader/Acrobat
  3. Upgrade Mac to OS Sierra
  4. Apple Mail works if change the default mail program to Apple Mail. Adobe only don't like to open Outlook for network PDF files.
  5. The problem can be repeated on different computer/different user profile/different network location.

 

There is a problem when adobe try to launch Outlook when the PDF file is located on network.

Please advise!

Thanks in advance!

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Interactive PDF - Buttons blink

March 23, 2017, 7:09 am
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Hello,

 

I am using a Mac Book Pro Retina.

I have created an interactive PDF (3 pages) with InDesign CC 2017 with many buttons.

When I open this interactive PDF with Adobe Acrobat or Adobe Acrobat Reader DC, the buttons and sometimes aslo others non-interactive elements on my page starts "blinking" for few seconds then everything work normaly.

I have an other computer at home where the problem doesn't happen. But some people to whom I sent the interactive PDF also meet the "blinking" problem with a PC.

 

Why is this happen ? Do you have a solution to this problem ?

 

Thanks

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