Hello,
I have a windows 10 pc and when i open an editable pdf for fill the gaps the pc gets locked and I have to restart it and it happens everytime. I have tried with adobe reader XI and with adobe DC but it hadn't solution. Could anyone help me.
Thanks.
I have a new PC, and have downloaded the most recent version of Acrobat Reader DC. It is a touchscreen laptop, running windows 10. In Acrobat, I have designated it to be the default PDF reader, but all files still open with Microsoft edge. I have tried uninstalling and reinstalling acrobat, but this has not helped. Appreciate any assistance.
Hello,
we have a problem in our enterprise enviroment with Adobe Acrobat Reader 10.1.6 on Windows XP (32-bit). When trying to open a PDF file it seems that the application has crashed. Adobe Reader freezes for about 10-15 seconds and then responds again. This happens we the user tries to open PDFs on his local machine or on mapped network drives.
We have used following Registry modifications when deploying the application in our environment:
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- MSI install: \Msidata\AcroRead.msi
- Registry mod: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\10.0\FeatureLockDown\cWelcomeScreen - bShowWelcomeScreen:0
- Registry mod: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\10.0\FeatureLockDown\CCloud - bDisableADCFileStore:1
- Registry mod: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\10.0\FeatureLockDown - bUpdater:0
- Registry mod: HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\10.0\WorkFlows - bEnableAcrobatHS:0
- Registry mod: HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\10.0\AdobeViewer - EULA:1
- MSI patch: \Msidata\AdbeRdrUpd1015.msp
- MSI patch: \Msidata\AdbeRdrSecUpd1016.msp
------------------------------------------------------------------------------------------ ---------------
What we have tried:
- delete user's application data in C:\Documents and Settings\{WindowsUser}\Local Settings\Adobe\Acrobat\10.0\Cache\*
- delete user's application data in C:\Documents and Settings\{WindowsUser}\Local Settings\Adobe\*
- delete user's application data in C:\Documents and Settings\{WindowsUser}\Application Data\Adobe\*
- giving the user full access (NTFS) in the 3 folders above
- giving the user full access (NTFS) in the %PROGRAMFILES%\Adobe Reader
- removing windows user profile and creating a new one (very strange)
- full removal of Adobe Reader and reinstall doesn't help
- the problem doesn't occur when you open PDFs as a local administrator
- only a full reinstall of the computer fixes the problem (very strange)
AdobeARM.log (maybe it shows something of use):
[2015-12-11 12:19:14] Adobe ARM 1.801.10.4720 logging started.
[2015-12-11 12:19:14] Command Line:
[2015-12-11 12:19:14] could not find valid preference in product specific registry
[2015-12-11 12:19:14] ProductCode: {AC76BA86-7AD7-1031-7B44-AB0000000001}
[2015-12-11 12:19:14] ProductName: Adobe Reader XI (11.0.10) - Deutsch
[2015-12-11 12:19:14] ProductVersion: 11.0.10
[2015-12-11 12:19:14] ProductUACPatching: disabled
[2015-12-11 12:19:14] Not enough priviliges to update, Std User on XP
[2015-12-11 12:19:14] Error Code: 1008
[2015-12-11 12:19:14] ** Setting Error Condition:
[2015-12-11 12:19:14] Error Code: 120000
[2015-12-11 12:19:14] ARM returns ERROR_SUCCESS
[2015-12-11 12:19:14] Adobe ARM 1.801.10.4720 logging finished.
------------------------------------------------------------------------------------------ -----------
What we cannot do:
- upgrade Adobe Reader due to a 3rd party plugin which doesn't support a newer version of Adobe Reader
I hope someone has any suggestions and can help me! Thanks in advance!
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Thanks!
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the version is 2015.009.20079
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I've got Adobe Acrobat Reader DC, 2015 Release, Version 2015.009.20079.
I work on a PC with a large monitor (3840x2160 resolution).
Every time I open a PDF, it goes Full Screen with the Sidebar on the Right open (Export, Create, Edit, Comment, Fill & Sign, Send for Signature, Send & Track).
There does not appear to be a setting anywhere to have Reader **NOT** open Full Screen, and I cannot find a way to Turn OFF that Sidebar.
If I were using a phone, I might want Reader to be Full Screen, but I am not. I am on a desktop with plenty of real estate on the screen to show a full document.
After clicking the window control to make Reader go back to a Normal window, now the PDF is all skewed because of that stupid Sidebar.
Over 99% of the time I open a PDF, it is just to look at the information or print a certain page. The Sidebar is useless for me. As long as those features are buried deep in a menu and I can get to them when needed, that's all I care about.
Is there a way to turn the Full Screen opening option OFF and to either Disable the Sidebar or have it remain minimized?
If I can't do that in Reader, then just let me know so I can uninstall it and start using another PDF viewer.