I have Adobe Acrobat Reader DC Version 19.012.20035.4663 installed on my Win 7 and Win X machines in my organization.
Due to some mid installation issues, I have to uninstall the product completely from the systems.
I came to know about the product - "Adobe Reader and Acrobat Cleaner Tool" version - 4.0.0.147029.
When I'm using this product, it uninstalls the Reader DC(Using switch - ProductId as 1 = Reader). But the tool has stopped responding and there is no option to close it rather than to forcefully closing.
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Later when I tried looking into the logs, they are also not opening saying its already in use.
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To access the logs, I have to close the tool in between. There is not an error code inside the log.
I need to deploy Adobe Reader and Acrobat Cleaner Tool using SCCM on my machines.
Could you please help me solving this "not responding" issue of the tool Acrobat Reader