Hello People,
I just spent an entire WEEK with Adobe on the phone trying to solve the problem of adobe bridge not opening / working on a MAC. Nothing is working and adobe keeps putting me off, referring it to the next "level" of help. Their service is terrible. They promise to call me back at certain times and do not call back. They refer me to another level within thier departments and the supervisors don't honor their promises. I spend hours of time on hold. I am FEED UP with this problem and the lack of respect from Adobe.
They keep trying to change the "permission" files of read and write within the "users" and it is not working. They go around and around trying the same fix that does not work.
Does ANYONE have help? Has anyone found the correct level of help at Adobe?
Who at Adobe is actually knowledgable with fixing this problem?
How many of "us" are out there with the same problem?
We must unite and get this fixed.
All I can find is info that it can be fixed on a PC. I even called Mac and they have no help. They refer me to Adobe.
Please respond.
Thank you,
Amy
[email address removed by host]