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Adobe Reader X 10.1.0 freezes

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we are having issues where users are experiencing reader x freezing. when it freezes, the acrord32.exe is unable to be killed off and the PC needs to be rebooted.

 

A strange behaviour was when one PC froze, i logged off the user and logged on as my admin account and the acrord32.exe was still running with the guid still visible in the frozen state. had to reboot to free up the application.

 

When using Reader 9.x.x there were no issues, since introducing Reader X to the fleet of PCs we are getting calls left right and centre.

 

We run a prodomantly WinXP SP3 but are filtering through Win7 PCs.

 

What's going on with the stability of Reader with X ???


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