It works for about 10 seconds and then goes opaque. Nothing happens after that. It is a new laptop, using Windows 8. I tried the repair through the control panel but got an error message 'wsearch' will not stop running. The only thing I have done to this laptop is uninstall Norton and install AVG 2013. The adobe did not work before I messed with the antivirus programs. I need simple instructions!!! Any help would be appreciated!
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