Customer contacted me that when reopening a PDF, it always opens to the first page. Preferences are set correctly, it's not every PDF, and the PDF acts fine on my PC and retains the last page viewed. This has occured sporadically over the years with different versions of the Reader, different customers, and different versions of the OS.
IS this a bug? IS there something wrong with the PDF? and if there is, what is it? How do I fix it?