Hello,
Not sure if this is the right place to ask about this.
I have a web application that creates a copy of a PDF (which has about 100 empty form fields), then fills the fields with data via FDF when requested from a client. This PDF then sits on the server and is offered as a download to the requesting client.
I had a client tell me that she downloaded a PDF created this way, and some of the fields had a their ASCII values incremented by 1. For example, what should have been "599465-GU" in one field was displayed as "6::576.HV". According to her it was a sporatic problem that appeared throughout the PDF's form fields.
I looked on the server at the PDF that was sent to her (that was created by the server, sent to her as an HTTP download, and still sat on the server) and it appeared normal to me!
What I want to know is: Where's the problem coming from? Is the problem from her Adobe Reader software (corrupt install), or is the problem from the PDFs that she's receiving?
I don't know which version of Adobe Reader she has, but it's either 9 or 10.
Any insight would be most helpful.
Thank you!