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Unknown font error in Adobe reader

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Hi Team,

 

We have developed a PDF form (interactive form) using Adobe Live Cycle Designer ES 8.2

 

When we open the form using Adobe Reader 7 or later, we are getting a pop up stating - "Adobe Reader has found component 'Chinese traditional Fonts' and its size is 7.88 MB. Do you want to proceed with the download of this component?".

 

Apparently, we did not use any chinese fonts on our PDF form and the reason behind this error is still clueless.

 

Our main restriction in this case is the end users count for this form is more and they do not have permisiion to dowload the Chinese component. Kindly address the scenario / clarify our questions.

1. Is there any way to locate the chinese font used in the form (if any) - We have tried Preflight option under Adobe Acrobat to genrate a font report and that did not help.

2. Any alternate way to re design the form to avoid the chinese font inclusion

3. Any particular property of fields to be checked for the chinese character inclusion - We have already treid the Form Propoerties -> Fonts under Adobe Acrobat, under which all the fonts used were ANSI encoded.

 

If required we would be able to share the PDF form, please let us know the mode of sharing for the same.

 

Looking forward to hear a helpful solution.

 

Note: The error pop up did not come when opened with Adober reader versions X & later.

 

 

Cheers, 

Kavi


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