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Adobe XI - Problem!

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Unable to open a 'normal' .pdf document - i.e. via received and/or sent email. Keep receiving message - 'Access denied.'  The only way I'm able to access any .pdf doc is to go into Adobe XI and 'open' each doc there.  I have tried the 'help' section within the program and via control panel to 'fix' this but nothing has worked.  Checked the Adobe site and did not see this issue discussed or any troubleshooting offered. If anyone is having this issue - or, better yet, found the solution - please post.  Many Thanks.


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