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can not install or uninstall reader 11.0.02

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can not view pdf files, computer tells me i need to update but when i try to update it tells me "This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package." It also tells me the exact same message when i try to uninstall it. PLEASE HELP


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