problem with adobe acrobat/reader

Hello,

I am having problems with adobe. I am trying to open an old bamk statment but I keep getting "there is a problem with adobe acrobat/reader. If it is running please exit and start again (103:103)

Or it will say "Adobe reader has encountered a problem and needs to close"

I am using windows xp IE8

In my add/remove programs there is "adobe reader 9.5.3" and below that there is "adobe reader XI (11.0.03)

I tried to repair or patch then restarted my computer but the same problem. I tried to remove them but they won't remove.

PLEASE someone help me.

Thank You in advance

GOD Bless