Performance Issues with Acrobat Reader 11.0.0.2 when secure mode is enabled

Hello All,

We are experiencing sporadic issues with Acrobat 11.0.0.2 across our domain, users are reporting performance issues when opening PDF documents whether locally or from a network share.

We have found that turning off Secure Mode helps towards reducing this delay and in the cases it doesn't we are repairing the installation and/or reinstalling the application.

Due to the security implications we need to leave this turned on, I am wondering if anyone has encountered this issue and what steps were taken towards resolving it?

I also wonder whether the white list function in the new release 11.0.0.3 would be a solution to this issue?


Kind Regards,
Ryan McCarty