I had no problem with PDFs until today. I just updated Adobe Reader to 11.0.03 a couple of days ago, and followed directions to update a couple of other adobe apps (acrobat?) that same day. Pls note, I also have an Adobe reader 9 that I updated to 9.5.5 that same day after getting the prompt.
I am trying to link to a PDF that I have bookmarked.
The error message I am getting in a popup is 'There is a problem with Adobe Acrobat/Reader. If it is running, jplease exit and then try again (9:9)" when I try it again, the bookmark is blank, no popup reoccurs.
Would those two be competing and causing the problem? I originally had Tiger 10.4 OSX but upgraded to Snow Leopard 10.6.8 last year. Is the Adobe9 leftover from that?
I have read on one of the forums that it is better to make a correction without ejecting Adobe Reader, as there are many files that exist in several places and cause repeated problems.
For some reason, my husband has been unable to view PDFs for a couple of months on his account prior to this update. My son did not have any problems before this update but now having same problem I am. When I "Get info" for both A. R. versions, I checked to make sure we all have Read and Write Permissions.
I'll be thankful for help with my problem first, then will come back to dig deeper for his problem, but wonder if they are connected.
Thank you for your assistance!