I am a Government contractor that develops documents for my customer. We are in the process of ascertaining the viability of digital signatures. I have developed a signature form with Adobe Pro 9.0.
I have several issues. When someone digitally signs the document with their Common Acess Card (CAC), the warning appears "At least one signature has problems. Please fill out the form. If you are the form author, choose distribute form in the forms menu to send it to your recipients."
I tried using several options using the distribute section, and I am unable to make this part work. I truly need assistance with doing this correctly. I require that the signatures to be processed in sequence (#1, #2, #3, and then the approval signature). I did not comprehend that option in the distribute form section.
However, the recipients that use Adobe Acrobat Pro are able to sign the document when submitted to them (however, the prviously stated warning appears). If they use Adobe Reader, they are not able to sign the document.
Please help.