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PDF sometimes blank, not enough memory

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Hi guys

 

We have a client that is having some problems with Adobe Reader XI. Sometimes when they open up PDF's which are located on their server, they get a warning that they don't have enough memory and then they see a blank page. Why is this? This doesn't happen all the time, but it doesn't have anything to do with the amount of memory they have on their computers as they surely have enough. Weird thing is the Mac computers in the network don't have any problems like this. It's only the Windows computers.

 

Is there anyone that can help me?

 

Greetings

Daniel


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