My client is having issues opening 15MB PDF on a hig end workstation but can open it on a lower end computer. Here is my client's question…
We have an issue when opening some map file.
The file is 15MB PDF that open successfully with adobe reader 10 and acrobat 10 in normal workstation but it hang when open that file in high-end Workstation.
Workstation Type | Configuration | OS |
Normal workstation | HP COMPAQ 8100 3.0GHZ 4GB RAM 320GB HD 1GB ATI DVD | Windows 7 X64 |
High-End Workstation | HP Z820 DUAL E5-2660 8C 2.20 64GB DDR3 256GB 500GB 2TB HDS 6GB QUADRO 6000 DVDRW | Windows 7 X64 |
The file open successfully in the high-end Workstation HP Z820 when installing Adobe reader 9 and 8. We also try adobe reader 10 & 11 but it did not work.
We change the graphics card but same issue.
We need to be able to open that PDF file in HP Z820 workstation using either adobe reader 10 or 11. Would you please assist.
I wonder if there are conflict issue with this particular Graphic Card of theirs!