I have Windows 7 on my laptop and I'm using Google Chrome.
In my hotmail account, I have received an important pdf I need to download ASAP however I can't. Here's what happens:
-I click on the icon to download the .pdf file
-It downloads as shown as bottom of browser like normal
-I click on it, which would normally open it
-Instead of the pdf opening I get a notice from Adobe Design and Web Premium Trial, 'your trial has expired'. I did a few months ago download the trial to be able to use photoshop, however I know I had adobe reader before that trial and I'm pretty sure you can get it for free
-(Same thing happens if I choose option to download file from email as 'zip')
-I go to the website and try to download adobe reader again, It gets pretty far through, like 80-90% and then a dialogue box pops up saying 'Adobe Reader XI: Some files that need to be updated are currently in use, The following application need to be closed etc. and then underneath it lists Adobe Reader.
-Adobe reader is definitely not open, I have tried closing down every program running pretty much, and I have run task manager and it still says it's not running
HELP please! I really need this document.
Thanks a lot