This is my first time using this forum, so I hope I am doing this correctly.
I am running an HP, dv7, Windows 7 w/SP 1. After I downloaded and installed Reader X, everything on my computer seemed to work ok, until I tried to open a PDF file. About 3 or 4 seconds after the file opened, I got the following error:
This ran for a few seconds, and then the following dialog box came up:
I later found that I got the same messages if I tried to open the Adobe Reader X Application from the shortcut that was put on the desktop and the Adobe Reader X entry in the start menu..
Following instructions from the Support page I have:
- Uninstalled the application, and reinstalled again. No Change!
- Attempted to repair the application using Control Panel Add Remove Programs / change / repair. No Change!
- Attempted to repair the application using the applications Help / Repair application. No Change!
- I attempted to get free support from Adobe... yeah right!!
I have not had any problems with Adobe Readers previous version, which I don't know what version that was. But I have had the Computer for the last 7 mos. and had no problems until now.
Any help one of you might be able to give would be greatly appreciated, or, how can I get the previous version back?