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Customers unable to open pdfs

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I have been sending pdf files for years and suddenly customers can not open them. When they try they get this message;

This XML file does not appear to have any style information associated with it. The document tree is shown below.

 

<Error>

 

 

<Code>AccessDenied</Code>

 

<Message>Access Denied</Message>

<RequestId>524B1AD1C0F52F60</RequestId>

 

<HostId>

 

JlD2GkQ8YcJ7kbi9ARbkVYqLLFvdozB3CW0RTnypRcWn8fglB+x4FrGVWKgjW6tC

</HostId>

</Error>

 

What has changed?


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