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How do you change default page size in pdf?

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I purchased CREATE solely to create a pdf file from a scanned document. I created the PDF but the default page size is 30.15 x 20.83 INCHES. I cannot seem to change the page size. I called support services 4 times (talking with Sakthivel, Shashank, Medhet, and one other.) Each time they indicated that they would connect me to the correct people and they disconnected. I want some answers please. This seems to be a simple question. Is Adobe CREATE merely a scam?


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