This is a feature request to Adobe.
Please prioritise your support for displaying PDF thumbnails within Explorer on 64 bit Windows.
If this work is underway, please let us know you are working on it.
Based on review of this forum & others, it is my understanding that PDF Thumbnails are not appearing due to a lack of 64 bit dll that supports this feature.
Note: This is different from similar but unrelated issues.
- If I use Adobe Reader's File Open menu, it displays thumbnails of all pdf's as desired. (but not from Explorer). So Adobe is configured correctly.
- I can see thumbnails from other applications in Explorer. ie: Windows Explorer 64 bit options are configured correctly.
- I've checked that the Windows Default Programs are mapping .PDF files to Adobe Reader.
- This drop in functionality is consistant on all our 64 bit client machines; including Windows 8, 7 & Windows server 2012. So I don't think a reinstall will be the issue.
The Preview pane in Explorer works fine. So I'm reluctant to install a 3rd party solution which perports to solve both the Prieview & Thumbnail issues.
Why is this important?
We have hundreds of .PDF files on our fileserver. It is much more productive to scan the files in multiple directories & then open 2-3 relevant ones by using the Windows Explorer.
We loved this feature & now miss it when we upgrade our systems to 64 bit.
If we are doing something wrong & have misconfigured something please let me know. As this is a common thread all over the Net.