I have had Adbobe Reader installed on my PC for ages and have been using this to view my PDF files without any issues. However, Adobe Reader updated automatically to version XI a few days ago. Since then, I have been completely unable to open Adobe Reader at all. The screen does not load up fully with only the top menu bar visible and the remainder a blank grey screen with all menu options inactive or greyed out, and sometimes crashes and closes automatically after a few seconds. I am unable to view any PDF file, even those which I previous viewed with no issues. I have tried running the Adober Cleaner tool but this has not helped. I have tried uninstalling and reinstalling Adobe Reader numerous times with no success. I have also tried reinstalling previous versions of Adober Reader but have idential issues with these too. I have tried checking system compatability using the troubleshooter tool but this appears to be fine, and have also tried disactivating my AntiVirus/firewall software (Norton 360). I am running a Windows 7 operating system in English (UK). Any help gratefully received as Adobe will not offer telephone assistance as this is freeware! Thanks in advance.
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