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adobe reader 11 error fix

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I installed the new reader 11 and now have problems opening up my files now. I get the error "Adobe failed to load its core dll." As an IT professional, it means that the program is corrupt somewhere. I did the basic troubleshooting such as in-uninstalling, deleting the reader folder out of the adobe folder. My system is Win 7, 64 bit. This problem also occurred when adobe reader was at 10. I need help. When Im in MS Word, it makes the .pdf but when I try to open it, it gives me that error. I even went on ahead and got a trail sample of acrobat pro 10, in hopes that maybe it will fix the error, but it has not. I really need an answer from a Adobe staff member because they know the product. What folder do I need to go into to try and find the missing data this program needs? Ive done all kinds of trouble shooting and it still doesn't work, and I even did a system restore, and THAT didnt help neither. Please help.

Ms. Z


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