I cannot get reader to install on my machine. I run Windows 7 Ultimate OS.
The installation continuses as nomal until a message informs me that I can't access the registry key relating to AcroRd32.exe\shell\read. When I run the Acrobat ittools cleaner tool, I get the following fragment from the log.
Fri Dec 28 10:59:47 2012 ** Error : Problem Fixing registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Applications\AcroRD32.exe\shell\R ead\command, Error=Error opening registry key.
Fri Dec 28 10:59:47 2012 ** Warning : Last known problem couldn't be fixed
Fri Dec 28 10:59:47 2012 ** Info : Registry key not deleted : HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Applications\AcroRD32.exe\shell\R ead\command @ Reason : 5
I have tried to get the permissions for this key but can't do so.
Does someone any suggestions please?
ijw1020