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Prompted for a password for a doc that is not password protected

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Hi All,

 

Have a new computer that seems to be have a bit of a problem (HP windows 7).  Am in the process of testing some new software that requires me to generate and print forms.  On any other computer (some XP some win 7), the forms generate great, I can print etc.  However, on this HP all-in-one, I am prompted to enter a password before I can view, let alone print the document.  As there isn't a password, I cann't satisfy the computer's request. 

 

I've updated, disabled add-ons, cleared history and nothing seems to fix this problem.  Does anyone have any suggestion on where the problem may be originating and how I may fix it? 

 

Problem occurs with each of these browsers IE8, Google Chrome and Firefox 17.

 

Thanks,

Holly


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