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Printing problem with Adobe Reader

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Hello,

 

I have a user who has XP and is having issue printing from reader. She had 9.0 but uninstalled it and downloaded the most recent reader but she still cannot. Strange thing is that it affects her at both of her offices. We have roaming profiles and she has the same issue at both sites where as I can login and print a pdf just fine.

 

What actually happens is that she opens the document just fine but if she clicks file>print reader will lock up. It will not show the print properties or even get far enough to send the print job and this only affects adobe reader and not any other program like work to print.

 

It sounds like its something with her profile but I wanted to find out if anyone else has seen this or has an idea of what might be causing the issue. Thank you!


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