I'm using Adobe Reader 10.1.4 and can't get it to see the laser printer on the network. Previous versions worked OK and Word sees it without a problem. When I try to print a document the print screen shows firstly the default printer which is an inkjet connected via USB and when I click the drop-down all the printers are there except the laser on the network which I want to use.
The printer has been deleted and re-installed several times, is shown on the printer list in the Control panel as being “ready” and works fine with other packages such as Word. I have also deleted and downloaded Acrobat several times restarting the PC in between but still it can’t find that particular printer.
If I take the file to another PC connected to the network it sees the prjnter and prints without a problem.
I have heard that it is a known problem and that Acrobat has a fix. Is this right?
If not, could you suggest how it can be fixed without repeating the above which we have done many times without success.
Regards,