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There was an error opening this document. Access denied.

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Greetings,

 

When I did my taxes last year (March 2012), I downloaded some pdf files from the IRS.  Form 1040 was a writable file and I filled it out as needed.  This file was saved on a Vista machine running XP.  A few months ago, I upgraded that pc to be Windows 7 SP1.

 

Today I'm getting ready to do my taxes for this year.  When I double click on last year's Form1040.pdf, I get the following error message:

 

There was an error opening this document.  Access denied.

 

Interestingly, I can open other pdf files, like the Form 1040 Instructions.  I do not think that I password protected my Form1040.pdf.  The reason that I think it isn't password protected is because I'm not being prompted to enter a password.

 

I copied the file to an old spare XP machine (XP Home, version 2002, SP3) that I have and it opened fine.  It did not prompt for a password.  I printed copies of last year's forms from that XP machine, so this isn't an emergency for me, but it is mildly annoying that I can't figure out what's wrong.

 

I have Adobe Reader XI version 11.0.2 installed on both machines (the Windows 7 machine and the old XP machine).

 

To summarize, it was created on Vista, I can't open it with Windows 7, but I can open it with XP.

 

Normally I would consider uploading the file in question, but in this case, I hope you'll agree that might be a bad idea!

 

Advice on how to get this to work on Windows 7 would be appreciated.


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